Award Classification & Pay Rates
Misclassification is the single most common source of underpayment, and it usually isn't deliberate. A role changes, someone gets promoted informally, or a modern award or enterprise agreement is updated and the payroll system isn't. Check each of the following against the award or agreement that actually applies to the role, not the one that applied when the person was hired.
- Every employee is mapped to the correct award, agreement, or award-free classification for the work they currently perform, not the role they were originally hired into
- Classification levels within an award, for example Schedule B support worker levels under the SCHADS Award, reflect actual duties and qualifications, not just job title
- Base rates, casual loadings, and any above-award margins have been updated for the most recent annual wage review and award variation
- Penalty rates, overtime, and allowances specific to the award (shift, broken shift, on-call, travel, uniform) are switched on and calculating correctly in the payroll system
- Junior, apprentice, or trainee rates are applied correctly and reviewed as employees age or progress through a training contract
Record-Keeping & Payslips
The Fair Work Regulations 2009 set specific requirements for what employee records must contain and how long they must be kept. Records need to be in a form that's legible, in English, and readily accessible to a Fair Work Inspector, and the Fair Work Ombudsman expects most employee records to be retained for seven years.
| Record type | What to check |
|---|---|
| Time and wages records | Hours worked, pay rate applied, gross and net pay, and any deductions are recorded for every pay period |
| Payslips | Issued within one working day of payment, and include the employer's ABN, pay period, gross and net pay, super contribution amount, and the applicable pay rate |
| Leave records | Accrued and taken leave balances are accurate and reconcile with what's shown on payslips |
| Retention period | Employee records kept for a minimum of seven years, including for employees who've left |
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Book a 15-Min CallSuperannuation Guarantee
The superannuation guarantee rate reached its final scheduled increase of 12% on 1 July 2025, and it now applies to ordinary time earnings paid on or after that date, regardless of which pay period the earnings relate to. Check the following as part of any audit.
- Super is calculated at 12% of ordinary time earnings for every eligible employee, including eligible contractors paid principally for their labour
- Contributions are paid by the quarterly due date (28 days after each quarter ends) at minimum, and ideally on a same-cycle or more frequent basis ahead of Payday Super from 1 July 2026
- Every employee's super fund details are current, and default fund contributions are directed to a stapled or nominated fund correctly
- Ordinary time earnings mapping in the payroll system correctly includes allowances and loadings that count as OTE, and excludes genuine overtime that doesn't
Where a shortfall is found, it isn't simply back-paid at the correct rate. A missed or late super payment triggers the Superannuation Guarantee Charge, which includes the shortfall amount calculated on salary rather than OTE, interest, and an administration fee, and it is not tax deductible, which is one reason super discrepancies are usually the most expensive item on any payroll audit to leave unresolved.
STP & ATO Reporting
Single Touch Payroll reporting should be checked as a distinct item from the underlying pay calculation, since a pay run can be calculated correctly and still be reported incorrectly. Confirm pay events are lodged on or before payday, income types and cessation reasons are coded correctly under STP Phase 2, and that the annual finalisation declaration was made by the 14 July deadline (or 30 September where that later date applies) for every completed financial year.
Leave & Entitlements
Leave accrual errors tend to surface only when an employee takes leave or leaves the business, by which point they can be hard to unwind. Check that annual leave, personal leave, and any award-specific entitlements such as NDIS Award-linked allowances are accruing on the correct base, that leave loading is applied where the award requires it, and that termination payments correctly calculate any unused leave owing at the final pay rate rather than a historical one.
Payroll outsourcing that runs this checklist every pay cycle
We manage Xero payroll for NDIS providers, medical practices and allied health clinics across Australia, with award classification, superannuation and STP reporting checked as standard, not just at audit time.
Book a 15-Min CallContractor vs Employee Status
A payroll audit should also look outside the payroll system itself, at anyone engaged as a contractor. Whether an arrangement is genuinely a contractor relationship depends on the totality of the relationship under the relevant Fair Work Act and superannuation guarantee tests, not just what a contract states. Check whether the person works set hours dictated by the business, uses the business's equipment and systems, can't subcontract or delegate the work, and is economically dependent on this one engagement, all of which point toward an employment relationship regardless of the label used. Getting this wrong exposes the business to back-paid entitlements, superannuation guarantee shortfalls, and, for medical practices specifically, has been the subject of active state revenue office payroll tax rulings following the Thomas and Naaz line of cases.
Why Getting This Right Matters More Since 2025
Since 1 January 2025, the Fair Work Act 2009 has included a criminal offence for intentional wage theft, where an employer knowingly and deliberately underpays wages, superannuation, or other required entitlements. The offence carries penalties of up to $8.25 million for a company and, for an individual, fines of up to $1.65 million or up to ten years' imprisonment. Intent is a required element, so a genuine payroll error corrected promptly doesn't meet the criminal threshold, but it does still attract civil penalties, and the absence of a documented audit process makes it harder to demonstrate an error was accidental rather than wilfully ignored. Running this checklist regularly, and keeping a record that you did, is now a meaningful part of managing that risk, not just a compliance nicety.
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