"They caught a sleepover allowance we'd been getting wrong for over a year."
"Finally, someone who understood our roster wasn't a nine-to-five one."
"Our practitioners finally get paid exactly what they're rostered for."
Specialist payroll outsourcing for NDIS support providers, medical practices and allied health clinics. SCHADS Award and Award compliance, ongoing CPD so we're never behind on the rules, and your rostering software actually aligned to Xero, not fighting it.
"They caught a sleepover allowance we'd been getting wrong for over a year."
"Finally, someone who understood our roster wasn't a nine-to-five one."
"Our practitioners finally get paid exactly what they're rostered for."
We keep your payroll compliant, your Xero clean and your team paid correctly, so you can lead the organisation.
This is a dedicated payroll outsourcing service from True Tally Bookkeeping. You get specialist SCHADS, medical and allied health payroll knowledge applied to your organisation, backed by a real bookkeeping team, not a call centre or a rotating roster of contractors.
See who we help
Registered BAS Agent · Xero Certified
Award interpretation, sleepover and broken shift allowances, penalty rates, casual loading, they're all quiet places for a generalist payroll process to go wrong. Nothing looks broken in any single pay run. Then a Fair Work audit, a back-pay claim, or a superannuation guarantee charge arrives, and what was a small classification error becomes a five-figure liability and a staff trust problem you can't undo overnight.
The SCHADS Award and the awards covering medical and allied health staff get reviewed and updated regularly, classification thresholds shift, allowance rates move, new determinations land. We run structured internal CPD sessions specifically on SCHADS and Award payroll, so a rate change shows up in your pay runs the pay cycle it takes effect, not months later when someone happens to notice.
Most NDIS, medical and allied health teams already roster and log time in something like Shiftcare, Ready Roster or Brevity, not in Xero directly. The failure point is almost always in between: shift types that don't map to the right Xero pay items, sleepover or broken-shift entries that get flattened into ordinary hours on import, casual loading applied inconsistently. We build and maintain the actual mapping between your rostering software and Xero's pay items, so what was rostered is what gets paid, every time.
A classification that was correct on someone's first day is rarely still correct a year later once their role has grown. We review classifications on a schedule, not only when something goes wrong, catching the quiet drift before it becomes a wage claim.
Award interpretation and classification, superannuation guarantee including one-off Payday Super lodgements outside the regular cycle, Single Touch Payroll filed correctly every pay run plus the annual STP finalisation declaration, state payroll tax threshold monitoring and calculations as your team grows, leave accrual, and the reconciliation between your roster and your pay run, handled end to end. You get one team accountable for the whole thing, not a processor who runs whatever numbers they're handed.
SCHADS Award classifications, sleepover and broken shift allowances, travel time, and support-worker rosters that change week to week.
See NDIS payroll →Practitioner and admin staff on different awards, on-call and after-hours loadings, and payroll that has to keep pace with a roster built around patient demand.
See medical payroll →Practitioners, admin and support staff across multiple awards, casual loading, and timesheet software that needs to map cleanly into Xero.
See allied health payroll →If your roster changes weekly, spans multiple award classifications, and runs through timesheet or rostering software rather than Xero directly, this is exactly the payroll problem we're built to solve.
This is a dedicated payroll outsourcing service from True Tally Bookkeeping, an Australian Registered BAS Agent and Xero Certified Advisor. If you need full bookkeeping and BAS support alongside payroll, that's exactly what True Tally does, day to day, for small businesses across Australia.
There are no silly questions. You should be across your payroll numbers at all times, our job is to make that easy.
"They actually understood our roster, not just our numbers."
True Tally Client
All three. Each sector has its own award and its own operational quirks, but the underlying problem is the same: a roster built in specialist software that needs to translate accurately into Xero pay items. We run dedicated service pages and processes for each sector because the details genuinely differ.
Shiftcare is rostering and timesheet software widely used across NDIS and disability support, and similar tools are common in medical and allied health. It's usually where the actual worked hours, shift types and locations live, not in Xero. If that data isn't mapped correctly into Xero's pay items, sleepover shifts, broken shifts and penalty rates get flattened into ordinary hours without anyone noticing. We build and maintain that mapping.
Award variations, Fair Work Commission determinations, classification level changes and allowance updates specific to SCHADS and the awards covering medical and allied health staff. We run these internally as a standing process, not a one-off, so changes are reflected in your payroll from the pay cycle they take effect.
A fixed monthly fee based on headcount, award complexity and how many rostering or timesheet systems need to be reconciled into Xero. No surprise invoices. Book the free consult and we'll give you an actual number.
Yes. We regularly step into payroll that's been misconfigured, review classifications and past pay runs, correct what needs correcting, and rebuild the Xero-to-rostering-software mapping properly from there.
We'll review your current award classifications, super and STP setup, and how your rostering software lines up with Xero, then tell you exactly what we'd change.
Book My Free Consult or call 0468 159 950